Shipping policy

Last Updated: September 14, 2026

At Furqan Mart, we aim to provide a smooth and reliable delivery experience. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.

1. Order Processing

Orders are normally processed within 1 business day after confirmation. Processing times may vary during weekends, public holidays, promotional campaigns, or periods of high order volume. Once your order has been dispatched, it will be handed over to our delivery partner for shipment.

2. Delivery Time

Orders are generally delivered within 3–5 business days after dispatch, depending on the delivery location and courier service. Delivery to remote or less accessible areas may take additional time. The estimated delivery time is not a guaranteed delivery date and may be affected by circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase. From time to time, Furqan Mart may offer free shipping promotions on selected products, orders, or locations.

4. Delivery Information

Customers are responsible for providing a complete and accurate name, phone number, and delivery address when placing an order. Furqan Mart will not be responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate information provided by the customer.

5. Delayed Deliveries

Although we work with reliable courier partners, delivery may occasionally be delayed due to weather conditions, public holidays, courier service issues, high order volumes, security restrictions, or other circumstances beyond our control. We appreciate your patience in such situations.

6. Failed or Missed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, the address is incorrect, or the customer cannot be contacted, the courier may make another delivery attempt or return the parcel to Furqan Mart. Additional delivery charges may apply if the order needs to be shipped again.

7. Damaged Packages

If your package appears visibly damaged at the time of delivery, please inspect the product carefully and contact Furqan Mart as soon as possible. Where applicable, please provide clear photos or videos of the package and product to help us investigate the issue.

8. Order Tracking

Where tracking information is available, customers may receive tracking details after their order has been dispatched. Tracking updates are provided by the applicable courier service and may take some time to appear after dispatch.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact Furqan Mart.

Phone/WhatsApp: +92 349 7188859
Email: hafizfurqan525@gmail.com
Address: Township, Lahore 54000, Pakistan

Furqan Mart reserves the right to update or modify this Shipping Policy at any time. Any changes will become effective once posted on this page.